Customer Service Rep in Kent, WA

Image shows two female and one male customer service professionals smiling and working at computers and using a headset to talk on the phone. Text reads: Now Hiring a Customer Service Rep in Kent, WA. All StarZ Staffing.

All StarZ Staffing is hiring a Customer Service Rep for an immediate opening with a production company in Kent, WA. We’re looking for someone with 10-key proficiency and experience using an ERP. The ideal candidate will be able to build strong working relationships with others and provide a positive customer service experience. Training is available for the right candidate! This is a full time, temp to hire opportunity.

 

Pay for the Customer Service Rep:

  • $18 – $22 per hour

 

Job Location:

  • Kent, WA
  • Bus line accessible

 

Schedule for the Customer Service Rep:

  • Monday – Friday
  • 7am – 3:30pm

 

Benefits:

  • Supplemental health insurance
  • Paid sick & safe time
  • 401(k)
  • 6 paid holidays for qualified associates

 

Customer Service Rep Duties:

  • Communicate with a variety of individuals via phone & email
  • Provide a professional customer service experience and monitor customer satisfaction
  • Work with customers to resolve problems
  • Enter purchase order data into an electronic system
  • Review pricing, documentation and account details for accuracy
  • Update and maintain accurate transaction and account records
  • Authorize payments and maintain receipts, records and inventory
  • Process, print, and post reports
  • Organize and maintain files

 

Customer Service Rep Qualifications:

  • 3+ years of customer service, purchasing, or related customer-facing experience
  • Must be able to provide a positive customer service experience and build productive working relationships with others
  • 10 Key proficiency required
  • Must be proficient in Microsoft Office (Project, Word, Excel, Outlook, and Access)
  • ERP and/or Unix experience preferred
  • Must have strong verbal and written communications skills
  • Must have strong analytical skills to extract data, draw conclusions, and work strategically with other departments
  • Must be able to work and adapt in a fast-paced environment
  • Must be able to prioritize tasks
  • Must have strong attention to detail
  • High school diploma/GED or equivalent experience (Associate/bachelor’s degree is a plus!)
  • Must be able to maintain regular attendance

 

Why you’ll love working with All StarZ:

All StarZ Staffing is a local, woman owned staffing company serving the Puget Sound region for over 20 years. Our associates can expect the following benefits:

  • Weekly pay
  • Choice of direct deposit or pay card
  • Competitive benefits, including supplemental health insurance, paid sick & safe time, 401(k) and more!
  • Custom feedback to improve your resume
  • Job interview tips from our expert recruiting team
  • Job coaching
  • Grow your career with us! – Let our team know what your career goals are, and we’ll match you with opportunities to help you meet them.

 

Apply Now!

 

Job Number: 24-00007

 

Diversity Statement:

All StarZ Staffing is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

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