Customer Service / Call Center Rep in Tustin, CA

Now Hiring a Customer Service / Call Center Rep in Tustin, CA

All StarZ Staffing is hiring a Customer Service / Call Center Rep for an immediate opening with a beverage distribution company in Tustin, CA. We’re looking for an active listener with inside sales or order desk experience with a proven record of upselling clients.


Pay for the Customer Service / Call Center Rep:

  • $25 per hour



  • Tustin, CA
  • Bus line accessible


Schedule for the Customer Service / Call Center Rep:

  • Monday – Friday
  • Day Shift


Customer Service / Call Center Rep Duties:

  • Process incoming calls / orders for wine and spirits
  • Manage and assist internal and external customers with inquiries related to the sale and delivery of products
  • Resolve internal and external customer service issues
  • Maintain product knowledge and quote discounts, new items, and various other product info to customers and salespeople
  • Communicate with management regarding problems and escalated issues
  • Communicate and collaborate with other departments
  • Provide a positive customer service experience for all internal and external customers
  • Assist team with cash applications, collections, and customer research


Customer Service / Call Center Rep Qualifications:

  • High school diploma or general education degree (GED)
  • 1 – 3 years customer service experience, including some high-volume inbound call center experience
  • Strong interpersonal communication skills
  • Able to perform basic math and draw & interpret bar graphs
  • Must have working knowledge of Microsoft Office, including Outlook, Word, & Excel
  • Familiarity with Oracle, CCAAS Salesforce preferred
  • Familiarity with image document loading and retrieval is a plus
  • Must have strong organizational skills
  • Must be able to multi-task & prioritize tasks to meet deadlines
  • Ability to work independently, as well as in a team environment
  • Must be able to maintain regular attendance


Why you’ll love working with us:

All StarZ Staffing is a local, woman owned staffing company serving the Puget Sound region for over 20 years. Our associates can expect the following benefits:

  • Weekly pay
  • Choice of direct deposit or pay card
  • Custom feedback to improve your resume
  • Interview tips from our expert recruiting team
  • Job coaching
  • Grow your career with us!


Apply Now!


All StarZ Staffing is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

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